Frequently Asked Questions
- What can I do with my E-Member Account?
- How do I set up my E-Member Account?
- How do I log in to my E-Member Account?
- How do I access my tax receipt?
- Who should I contact if I have questions about my E-Member Account?
What can I do with my E-Member Account?
Make a donation
Supporting classical music and the arts on KBACH is quick and easy with your E-Member Account. Simply log in, go to the “Donate” tab at the top of the page, and click “Make a New Donation.”
Become a Sustaining Member
If you would like to take advantage of Sustaining Member benefits like the Sustainer Loyalty Card or the KBACH Movie Club, you can start or increase your monthly contribution by logging in to your E-Member Account, going to the “Donate” tab at the top of the page, and clicking “Make a New Donation.”
Change to EFT
Sustaining members who use Electronic Funds Transfer (EFT) to make their monthly contribution help KBACH control costs by reducing expenses associated with the processing of recurring credit card payments. To switch your payment method to EFT, log in to your E-Member Account, go to the “My Account” tab at the top of the page, then click on “Active and Prior Donations.” Under the “Active Donations” category, find the “Change method of payment” link to switch from giving with your credit card to your bank account.
Generate your tax letter
Charitable gifts to KBACH may be tax deductible and you can print a receipt for tax purposes. Log in to your E-Member Account, go to the “My Account” tab at the top of the page, and then select “Print Your Tax Receipt.” Select the desired year in the drop-down menu, click to submit, and then scroll down and click “Generate PDF” to download your tax letter
Change your contact information
You can change your street address, phone number, and email address on file by logging in to your E-Member Account, going to the “My Account” tab at the top of the page, and clicking “Your E-Member Profile.”
Submit feedback
You are always encouraged to share your opinions and insight. To submit feedback to KBACH, log in to your E-Member Account and submit a comment by clicking on the link at the bottom of the Announcements section of your E-Member Account home page.
How do I set up my E-Member Account?
Step 1: Click the E-Member Login button on KBACH.org
Step 2: Click the “Sign up for an account” link on the E-Member login page.
Step 3: Fill out and submit the form.
New E-Member Accounts can take up to 72 hours to process.
How do I log in to my E-Member Account?
Step 1: Click the E-Member Login button on KBACH.org
Step 2: Enter your username and password and then click the login button.
Note: Use the automated forgot password link if you do not remember your password. If you do not remember your username, please click on “Forgot my username.”
How do I access my tax receipt?
Step 1: Click the E-Member Login button on KBACH.org
Step 2: Once you’re logged in, go to the “My Account” tab at the top of the page, and then select “Print Your Tax Receipt.”
Step 3: Select your desired tax year in the drop-down menu, click to submit, and then scroll down and click “Generate PDF” to download your tax letter.
Who should I contact if I have questions about my E-Member Account?
Please contact Member Services if you have additional questions about your KBACH E-Member Account.
E-mail: member_services@rioradio.org
Phone: (480) 774-8400
